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Directionally Correct podcast

Jul 17, 2018

Turnover sucks.  It's hard on your staff, your customers and your brand.  But do you know what the actual dollar cost of a lost employee is?  We look at research from the Drucker Institute and talk about our own experience, offering insights on things you can do to lower the high cost of employee turnover in your...

Jul 1, 2018

Should you align your entire organization to one performance metric?  A well known VC firm says "yes".  We respectfully disagree.  This week on Directionally Correct we discuss the One Metric Dilemma, and how to choose the right metric (or metrics) for your organization. 

Jun 18, 2018

We revisit the story of CSX Railroad with an update on the company's strategy and how it appears to be going. 

Jun 5, 2018

Previously we talked about value added partnerships and the perils of making them work, specifically as it related to the curious arrangement between Best Buy and Amazon.  Last week Best Buy announced sales were up 7% in the previous quarter yet the stock price went down, a possible signal that investors aren't on board...

May 28, 2018

Big data and big analytics are having a big impact on our businesses and daily lives.  Today we talk to a non-profit consultant who is having remarkable success getting organizations to completely change how they operate by using data and metrics that show a better way.  Greg Saltsman talks to Cathy Sheffield of...